Professional services
ERP software for service businesses and agencies
Win the work in a pipeline, quote it, invoice it with the right SAC code and GST, collect the money, and pay your team, without a single stock screen in the way.
In short
SimpleERP is ERP software for service businesses and agencies in India. Leads and follow-ups become quotations and SAC-coded GST invoices with place of supply, and expense claims, attendance, leave and payroll run on the same ledger, with no stock screens.
Illustration of the CRM pipeline with four stages and a list of follow-ups due today.
A day in a service business
In a service firm the product is people's time, so the work is winning clients, billing them right and keeping the team paid.
A design and IT agency in Coimbatore starts the week with a list of leads from referrals and a trade show. Two need a call back today, one asked for a revised quote, and one has gone quiet. The follow-ups live in a notebook and a WhatsApp chat, and someone always gets missed.
When a client says yes, the quote is retyped into an invoice. The client is in Bengaluru, so the GST should be IGST, not CGST and SGST, and the SAC code has to be right. Then there are staff travel claims to approve, leave requests to answer and salaries to run at month end.
SimpleERP turns that week into one flow. The lead becomes a customer and a quotation, the quotation becomes an invoice with the place of supply worked out from the client's GSTIN, and claims, leave and payroll sit next to the books they post to.
CRM
Never lose a lead to a forgotten follow-up
Leads, deals and follow-ups live in a pipeline, and the follow-ups due today are the first thing a salesperson sees, so nothing depends on memory.
- Duplicate check warns when a lead's phone is already in the pipeline.
- Kanban board on a computer, a simple list on a phone.
- Log calls, meetings and notes against the lead or the deal.
- Convert a lead to a customer and a quotation in one step.
GST billing
Service invoices with the right SAC code and place of supply
Each service carries its SAC code and GST rate, and the invoice compares the client's state with yours to apply CGST and SGST or IGST, without you choosing.
- Services are products without stock: no warehouse, no stock movement, no cost of goods.
- Free-text lines for one-off work that is not in your service list.
- State from GSTIN: type the client's GSTIN and their state fills itself.
| Client is in | Tax on the invoice |
|---|---|
| Tamil Nadu (same state) | CGST and SGST, half the rate each |
| Karnataka (another state) | IGST at the full rate |
Sales and payments
From quote to cash without retyping
A quotation converts to an invoice with every line carried over, and each payment received is allocated to the invoices it settles, so dues and ageing are always current.
- Quotation status shows sent, accepted, declined or expired, and the conversion rate.
- Receipts by bank transfer, UPI or cheque, allocated oldest invoice first.
- Receivables ageing by client, with a reminder written for you to send.
- Credit notes when a fee is reduced after the invoice went out.
Illustration of receivables ageing: ₹2,14,800 to collect across 5 buckets, with customer totals.
Expenses
Travel and client expenses, claimed from a phone
Staff submit expense claims with a photo of the receipt from their phone, a manager approves or rejects with a reason, and reimbursement is posted to the books.
- Claims move from submitted to approved to reimbursed.
- Business expenses such as rent, software or travel, with input tax recorded.
- Expense categories map each cost to the right account.
Illustration of an expense claim on a phone with a receipt photo and Approve and Reject buttons.
People and payroll
Attendance, leave and payroll for a team that is often out
Staff check in from their phone, request leave from their phone and see their payslips there, while the monthly payroll run reads paid days from attendance and leave.
- Self-service for every employee: attendance, leave, payslips and claims.
- Leave balances that update the moment a request is approved.
- Payslips with Basic, HRA, PF, PT and TDS, posted to the books on approval.
Illustration of the daily attendance sheet on a phone with a Mark all present button.
Ready on day one
What you don't have to set up
A service firm can ignore half the product, and SimpleERP lets it.
- No warehouses, stock or chart of accounts to look at unless you go looking.
- GST rates split into CGST, SGST and IGST, switched by place of supply.
- A sales pipeline with ready-made stages you can rename.
- Salary components, a default shift and leave types.
- An Employee role that only sees its own attendance, leave, payslips and claims.
One system
The modules that do this work
A won deal becomes a quotation and an invoice; the invoice posts the receivable and the GST, and a receipt settles it.
CRM
Leads, a deal pipeline, today's follow-ups and conversion to customer and quotation.
See howGST billing
Tax invoices with CGST, SGST or IGST by place of supply, HSN on every line and a UPI QR on the print.
See howPayments & receivables
Receipts and payments allocated oldest first, receivables and payables ageing, and statements.
See howExpenses
Business expenses with receipts, and staff claims from submit to approve to reimburse.
See howHR, attendance & leave
Employees, a daily attendance sheet, phone check-in, holidays and leave balances.
See howPayroll
Salary structures, monthly runs and payslips with PF, PT and TDS, posted to the books.
See how
Honest limits
What SimpleERP does not do for service firms yet
These come up often with agencies and consultants.
- Timesheets or billing by the hour from tracked time.
- Project accounting or profitability by project.
- Recurring or retainer invoices that raise themselves each month.
- Multi-currency invoicing for clients abroad.
- E-invoice (IRN) generation through the government API.
Getting started
Start with your first invoice
Sign up with your phone
Name, phone number and a password. No card for the seven-day trial, and email is optional.
Tell us about the business
Type your GSTIN and the state fills itself. Accounts, GST rates, units, roles and numbering are seeded for you.
Add what you sell
Add your services with their SAC codes and GST rates. There is no stock to load, so this takes a few minutes.
Post your first GST invoice
Pick the customer, add lines and save. Your first GST invoice can be out within 10 minutes of signing up.
FAQ
Questions, answered
Which GST rate applies to my services?
It depends on the SAC code of the service; many professional services fall under the standard rate, but not all. In SimpleERP you set the SAC code and rate on each service and the invoice applies it. Rates change, so confirm the rate for your goods with your CA or the GST portal before you rely on it.
How does SimpleERP decide between IGST and CGST plus SGST?
It compares the place of supply, taken from the client's billing state, with the state of your branch. Same state gives CGST and SGST; a different state gives IGST. The general rules for services have exceptions, so check unusual cases with your CA.
Do I have to use the inventory screens?
No. Services have no stock, so no warehouse or stock movement is involved. A service business can run on CRM, sales, payments, expenses and people without opening inventory.
Can I record TDS deducted by my clients?
There is no dedicated screen for TDS deducted by clients yet. Record the amount actually received as a receipt, and ask your accountant to post the TDS portion with a manual journal, which SimpleERP supports.
Can clients abroad be invoiced in dollars?
No. Invoices are in rupees only in this release. Multi-currency is not supported yet.
Related
Keep reading
Sales teams
Today's follow-ups, a pipeline, and quotations that become GST invoices without retyping.
Read moreGST invoice format
The fields a GST tax invoice must carry, how place of supply picks CGST and SGST or IGST, HSN and SAC codes, and a worked invoice.
Read moreWholesale & distribution
Keyboard-first GST billing, stock across warehouses at average cost, party ledgers and receivables ageing.
Read moreRetail
Counter invoices with a UPI QR, stock by store with a low-stock list, and the day's cash and bank.
Read more
Run your whole business from one simple place.
Seven days free. No card. Your first GST invoice in minutes.